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What happens when I arrive at Kings Hill?

Upon arrival at Kings Hill, once we have discussed your requirements and taken the relevant details, you can view our extensive range of caskets, urns & keepsakes we have on display. You can then have some time to say your final farewell in the privacy of our reception.

When will the cremation take place?

All cremations are undertaken on the day that your pet comes into our care.

How will my pet be treated?

All pets that come to us here at Kings Hill are treated like one of our own. Your pet will be handled with the care, dignity and respect they deserve at all times.

How do I know I'll get my pets ashes back?

All pets are handled and cremated individually with the upmost care and respect shown at all times. We provide a certificate of cremation that is returned to you with your pet's ashes. We guarantee every cremation we undertake is done on an individual basis and that is our promise to you.

What if I need my pet collecting from home or a veterinary practice?

We understand that some people find it very difficult or not possible to transport their pet to us. Therefore, for a small fee, we offer a private and discreet collection service for your pet from either your home or veterinary practice. 

Can I have my pet cremated and collect the ashes on the same day?

Same day cremations are available Monday to Friday at no extra cost, we do however, request you make a morning appointment with us before 12pm for this service. Although we do not have facilities for you to wait on site whilst the cremation takes place, and we respect that some clients travel quite a distance to us, we are able to offer suggestions for local attractions for you until you return to us later that day.

What is the APPCC? 

The Association represents many small privately owned pet cemeteries and crematoria throughout the country. One of its main objectives is to ensure members operate to a strict Code Of Practice before, during and after cremation. Kings Hill Cremations is an accredited member of the Association of Private Pet Cemeteries and Crematoria (APPCC), having won the approval of independent inspectors under a strict inspection scheme designed to ensure your pet is treated with care and dignity in a professional setting.